A software firm gets certified without stalling the product roadmap
The problem
More and more companies now demand a SOC 2 report from their vendors. Technology and service providers are expected to be SOC 2 compliant, particularly when they store customer data on premises or in the cloud.
Our client was fielding a growing number of requests for a report they didn’t have — a report that demonstrates adherence to strict information security policies and procedures covering the security, availability, processing integrity, and confidentiality of customer data. They needed to prove to their customers that their data was safe.
Why they engaged us
Experience in compliance and cybersecurity, and specifically a firm that would explain the process rather than perform it around them. They wanted a tried-and-true approach to SOC 2 they could follow.
What we did
An account executive was assigned and stayed assigned. From the kick-off meeting through to the completed audit, C’S|3 was there at every step, answering questions and working alongside the client’s team until the audit was successfully completed.
Outcome
- SOC 2 certification achieved
- Delivered at a controlled pace, not a crisis sprint
- HIPAA compliance engaged as the follow-on project
We recently completed our SOC 2 audit and assessment with C'S|3, a project that initially presented itself as a resource-intensive, almost unattainable task that would go on forever. But with the hand holding, expertise, and guidance from the team at C'S|3, we proceeded through this process at a very organized and controlled pace which resulted in our certification for being SOC 2 compliant.
Our next project is HIPAA compliance, and we are looking to the C'S|3 Team to help us through that certification as well.