C’S|3 Knowledge Management Audit helps analyze your current knowledge management practices, knowledge preservation in case key personnel/critical function jobs and identifying the gaps and risks for your business continuity and risk management.
C’S|3 Knowledge Management Audit will help your organization design or enhance your current plan to retain your human resource and inventory & document their skill sets, identify key business process documentations. Design and preserve the historical, current as well as position your future knowledge database for growth and continuity of your organization. C’S|3 knowledge management audit will also help you implement a system to create a single source of truth that everyone in the company will have access to, no matter where they’re working on.
Knowledge Management Systems are popular business tools to improve the flow of knowledge within your organization. These tools can also help you improve customer support operations, and achieve better collaboration between support agents.
“Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization.”